The City of Glenwood Springs accepts credit/debit card and e-check payments for a variety of items and services, including utility, broadband and landfill bills, through a partnership with Colorado's State Internet Portal Authority (SIPA). To help keep costs lower for all of our customers, payments via credit/debit cards and e-checks online or in person starting March 4, 2019 will be subject to a convenience fee as outlined below. Please note that these convenience fees are charged and retained by SIPA, not The City of Glenwood Springs.
E-checks: A flat fee of $1 will be charged for payments made using an electronic checkregardless of the transaction amount.
Credit and debit cards: The convenience fee is calculated as (the transaction amount + $ .75) x 2.25%. You will be shown the full charge amount and have an opportunity to accept or cancel the payment before it is processed.